New home buyer traps

So many clients have been coming to us telling the same story.

"We went to a volume Builder the prices were so cheap, and then came the extras!" 

Extra for flyscreens, extra for the slab, extra for site costs, extra for garage door, extra for lights, extra for power points, extra for NBN, extra for permit and the list goes on and on. 
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Many clients come to Berstan Homes with the same stories about builders behaving badly and some of the stories are quite alarming.  
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A site manager friend came to me the other day complaining about workload, he works for one of the major new home building companies. 
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Marketing companies are popping up everywhere and who are you buying your home from? a builder or a marketing company.  
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Why was this happening the owner asked?   
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